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Here’s the Helpdesk.

    opening-a-merchant-account

    Opening a Merchant Account

    All the information you need to provide to get a merchant account with us.
     website-requirements

    Website requirements

    The complete list of requirements for your website to get a merchant account with us.
     settlements

    Settlements

    Settlements: what they are, which settlement currencies we support, and pay out information.
     disputes

    Disputes

    How to respond to a dispute in Dashboard.

    Frequently asked questions

    Where can I see my Clearhaus contract? Can I change the day I receive the settlement? My accountant is requesting our transaction numbers for a specific period - where can I find these numbers? Can I get information on my merchant account in an API? Can I see my contract in another language?
    What are the different transaction types/statuses? I changed my bank account. How do I change this in my agreement? How do I change my company registration number? Where do I find my API key? I cannot see my API key - why?

    We have more Q&As than we could show, take a glance over all of them.

    See all questions
    © Clearhaus 2025. Clearhaus A/S is authorised by the Danish Financial Supervisory Authority.
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