You can sign up for a merchant account using our online application form. Here you will find the list with all the information required to be provided with a merchant account for a regular business.
If you are running a non-Danish company, a high-risk business, or a business that requires a license granted by a state authority, read this article for more information: What information do I need to provide to get a merchant account?
You can start accepting payments 1-3 days after you have submitted your application.
If you own a business that is considered of high-risk, or just have a particular business model, we may need additional time to assess your application.
This depends on your settlement period mentioned in the merchant agreement. Our standard settlement period is weekly, in which your money is paid out on Thursdays.
Read this article for more information: When do you pay out my money?
You can be settled in the following currencies: DKK, SEK, NOK, EUR, USD or GBP.
Read this article for more information: Settlements
We accept transactions in all currencies supported by Visa and Mastercard.
See all currencies here.
Put simply, you need an additional merchant account if you:
For additional help, send an e-mail to: firstname.lastname@example.org
You can find your merchant identification number (MID) on the Settings page in the Dashboard.
The merchant identification number is a 7 digit number. Example: 2000001
3-D Secure is an additional security level that protects your business from fraudulent transactions.
By using 3-D Secure, the liability for chargebacks caused by fraudulent transactions shifts from your business to the cardholder’s/customer’s bank (issuing bank).
Please note: The payment gateway Reepay does not support 3-D Secure.
Send an e-mail to email@example.com and let us know why you would like to change your descriptor.
Remember that the descriptor must identify the merchant/website that initiates a transaction.
Clearhaus automatically enables all customers to accept payments with MobilePay. However, in order to activate MobilePay in your online shop, you need a gateway that also supports the feature. Your gateway will take care of all the practical and technical stuff, and they will also activate MobilePay in your shop. Contact your gateway for further help.
Additionally, you need to sign up for MobilePay here.
MobilePay is a mobile-based app payment method offered by Danske Bank.
Read more about MobilePay here.
A descriptor is the text shown on a cardholder’s bank statement that describes a particular payment. The descriptor must help the cardholder identify the company/website on which the payment was made.
The merchant descriptor is defined when the merchant account is established, and is usually set as the website domain name/URL (e.g. my-shop.com).
Read more about descriptors here.